We explain all this and more in our Avast vs AVG comparison. Security software program reviews — our test lab results. Both Avast and AVG have a similar Windows 8-inspired design aesthetic featuring large panels that encourage you to click them and start scanning your PC.
Avast is packed with more tabs and links, but this is initially quite confusing. AVG Internet Security. Overall, both are fairly similar in features.
However, Avast provides advanced firewalls and extra layers of security for protection against threats, which gives you more peace of mind when using your device.
Avast goes much further in levels of protection, so, therefore, is my winner in this round. The layout is simple, clearly outlining your purchase and the billing period. AVG follows a similar layout, with customer details and payment all on the one page. Both provide the installation links within seconds. You can have the software successfully installed on your device in minutes.
Next up is the interface. This scans for security, privacy, and any performance issues. This process is not complicated. The left-hand panel allows you to navigate to protection, privacy, and performance sections and a number of subsections.
Overall the design is nice and simple. AVG is more modern in its approach, using pictures and a visual approach to its interface. A smart scan can be launched with one click. You can navigate easily to the various sections for more in-depth options. Avast will allow you to contact someone through live chat and email. If you do want to speak to someone over the phone, it does come at an extra cost. There are plenty of questions and answers, help guides, and support on the website.
The support hub allows you to search for your question or specific problem, taking you to associated answers and help guides. There is a support phone line but only for sales, not for technical support.
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These applications are often made for specific usages and are incredibly convenient This could prove to be confusing, especially for new customers. Like Avast, AVG offers two installation options, with a quick install to use the default AVG settings or a customized installation method where you can select which features you want to enable before the installation even begins.
If you want to start an antivirus scan , AVG offers six preset options, from quick scans while your PC is running, to boot scans for heavy malware infections. Sections in AVG are laid out in a horizontal menu of buttons on the main client screen.
You can customize these from the settings menu, which you can access from the AVG menu in the top-right of the client. The level of customization in AVG is good, with useful descriptions explaining complex features. You can customize everything, from the AVG client appearance to the individual settings for each feature, including the sensitivity of your AVG antivirus protection.
Avast and AVG both follow the best standards of the industry when it comes to user-friendliness. Features, pricing and user-friendliness are good to consider, but if the protection is trash, the product is trash — period. The performance score, in particular, was slightly lower than the recorded industry average. This overall success rate of For performance, AVG received a 5. Paying Avast customers — including those using a free day premium trial — are the only ones who can receive direct support.
The forum is separated by language and product, where you can ask questions and receive support from Avast staff and other Avast customers. You can search through the posts to look for answers. This premium support includes direct, remote desktop support from Avast agents to resolve issues and infections. A limited FAQ is available online, with questions separated by individual products, along with support guides to help you install or remove AVG products or change your plan.
The forum is sorted by the most recent posts, but you can look through different sections on various topics and products. If you need additional support, then like Avast , you can pay for it.
In many ways, AVG and Avast are almost the same product, with rebranded features and support methods available to customers of both products.
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