When launching the game, the game plays through the intro video and gets to the loading screen. Then my computer completely crashes and must be restarted. I am running Windows 7, 2. Update: Switching to windowed mode allowed the game to load father, but it still did not make it to the neighborhood screen before it crashed. December Could you post your Computer's DxDiag?
I don't work or have any association with EA. Please only contact me via PM when asked to do so. September - last edited September I'm having difficulty playing the game. After I installed Sims 3, High End, Ambitions, and Pets, it worked fine for a few days, with the exception of a couple crashes during scrolling. Then today, before I even completely load the game, it crashed just before it finished loading the family selected in Pets. When I click on the arrow to play, the screen will load to the last expansion pack I installed Pets.
This installs fine. I get to the screen where I can pick a family and play, it will load until it is almost done loading and then it crashes to a black screen, frozen and I have to force shut down otherwise, it will stay on black screen. The drivers were installed when I started up automatically the first time I bought this computer.
I have windows on automatic updates I did not re-program anything myself. To further investigate thinking these events are linked, I googled the message and looked at several pages from Intel.
I downloaded Intel Driver Update Utility, and it stated that I could update my chipset and a wifi something or other. But for the graphics, it said to consult with Toshiba to download the driver from there.
At the Toshiba site, I put in my model number and checked for updates to the display driver. According to toshiba and my diagnostics , I have the latest driver installed 8. I didn't update the chipset from the Intel diagnostic Utility because I didn't want to update one just yet.
I wouldn't know if the new one suggested would be OK with the graphics message not fixed. Any assistance is greatly appreciated. I just bought Sims 3 starter pack, Ambitions and Pets on 9. I really would like to play. Thanks very much for your assistance. September I don't really think that your graphic driver is updated.
DxDiag dates it at , five years ago! Intel recommends to use this tool in order to get Intel HD Graphics updates for your i3 M processor, give it a try and check if you can update drivers.
No trabajo para EA , solo soy un jugador tratando de ayudar a otros jugadores. I don't work for EA , I'm just a player like you, trying to help other players. I do not reply private messages. Hello, thank you for your response. And yes, I saw that too. I tried having my computer update it, said it is the latest version.
I tried two different ways via my computer updating system and got the same message that it was the latest version. I tried the Intel Driver Utility, which says I can update a chipset and some wifi something or other, but for the driver, it said that mine was customized by the manufacturer of my computer.
Message 1 of 9 19, Views. Accepted Solution. Re: Why is Sims 3 crashing at the loading screen? September Did you ever install mods the 'old' way in programs or via the helper installer monkey? Please read these first for already reported issues: Compiled list of reported Issues Been asked for a save?
Here's instructions: How to provide your save game Post 7. Message 4 of 9 22, Views. All Replies. September Crashing on loading is usually due to an incompatible scripting mod. Best is to move the entire mods folder to the desktop and then delete the cache files. Message 2 of 9 19, Views. September Thank you, I just did what you suggested, but it still wouldn't work. But thanks for the effort. Message 3 of 9 19, Views.
September Hmmm, well I just searched through folders again, and I found something. Message 5 of 9 19, Views. September Great. Message 6 of 9 19, Views. June Can you share what you did that made it work?
I'm having this same problem. Message 7 of 9 16, Views. June What did you search in the folders? Try starting your game in Windowed mode If that does not work, try doing a "factory reset" on your game.
These are covered in sections 3. Thanks for the reply Cruinne, I did both and still same problem - "The Sims 3 has stopped working" a second or two after hitting the loading screen.
Has the game ever run successfully for you? If so, what's changed since then? Does your computer meet the game requirements? Have you done a "verify" of your files through Steam? Are your video drivers up to date? Have you tried turning off your AV and any other programs on your computer while you play and seeing if that helps?
Have you tried running it in compatibility mode? Last edited by cruinne ; 6 Jun, am.
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